Tickets

Tickets

• The ticket bought in pre-sale will be sent by e-mail: you can print it and show it at the festival entrance, at the ticket office, with a valid document (ID, Passport…)
• The ticket is nominal: To purchase the ticket you will need your personal data.

Ticket Office

• The 1 day tickets for the festival can be bought each day from 01:30 in the morning.

Exemptions

• Free entrance for minors who have not turned 13 by the day the festival starts.
• Free entrance for those who have turned 65: by the first day of the festival.
• The entrance is free to all the disabled suffering from serious disabilities (who do not walk and make use of a wheelchair) with a certified minimum of 65%, to the blind, the deaf and to people suffering from serious mental disabilities.
• On Saturday August 19 from 4:00 pm the unemployed people from the province of Castellon can enter the festival to enjoy the concerts and activities for just 5 euros. To take advantage of this discount, you must go to the ticket office with your updated certificate from the Servef as a job seeker (not the Darde) together with your DNI or NIE.
• Night Ticket: The ticket costs 15 euro and allows you to enter the the venue from 01:30 until 04:00. The offer will be available August 12 to 18, inclusive.

Minors

• All children under 16 must always be accompanied by their parents or legal guardians.
• Minors between 16 and 18 years old who want access to the festival alone must have a permission slip signed by their parents or legal guardians.

Campsite

• The entrance to the Camping allows to get to the “Campsite Area” and to use all the services (toilets, showers, etc..).
• The Glamping Company offers you the possibility of having your tent set up and waiting for you on your arrival, you can consult price and make reservations via their website.

Ticket refund

• The cancellation of just one event will not give the right to a ticket refund. The refund for the daily ticket (no passes or mini-passes) is allowed only if all the shows of the day are cancelled.
• Early bird tickets are not refundable, and it is transferable only by exchanging the name. The ticket is transferable to third parties only by changing the name through our on-line change name service, click on “My tickets” and follow the instructions.

Withdrawal of the ticket and festival expulsion

• The organization reserves a right to withdraw the ticket (no refund) and to expel from the festival those responsible for unsuited acts according to a respect based logic (robbery in the tents, damaging of properties, drug dealing, violence, etc..).

Dogs

• Leave your dog at home. We advise that you do NOT bring your dog to Sunsplash as access to both the festival area and all town beaches is not allowed. The only ones who can access the site will be small dogs (up to 8kg in weight).
• Dogs trained to assist people with disabilities related to sight, hearing or reduced mobility Re permitted entry to the festival. Also allowed to enter are dogs trained to assist people with different pathologies such as diabetes, breathing problems, autism, etc. Those people who wish to enter the festival with a dog of this kind must present the animal’s relevant documentation that certifies their training, as well as the need for its presence.

Schedules

• The concerts area closes from 7 a.m. until 1 pm.

FAQ

• See our FAQ section to see your most frequently asked questions, probably the answer you are looking for is there.

You can buy your ticket at the best price in our advance sale system . If you prefer to do it personally or in some other channel you can go to one of the circuits and points of sale in advance with which we have agreements.