One bracelet to pay for everything
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Things you should know
- Rototom Sunsplash ha adoptado la pulsera Cashless como medio de pago para tus adquisiciones en el festival.
- A tu llegada cambia tu entrada por la pulsera Cashless en la Taquilla.
- Trata tu pulsera Cashless con cuidado – es dinero en efectivo y Rototom Sunsplash no se hace responsable de su pérdida o extravío.
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Top-up your bracelet in any Cashless point
- En efectivo o con tarjeta de crédito.
- Puedes recargar un máximo de 500€.
- Podrás recargar tu pulsera tantas veces como necesites en cualquier punto Cashless.
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Pay with your bracelet in the festival
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Get a refund for all the money you haven't used on your bracelet
- Dentro del festival: Reembolso inmediato sin cargos de gestión y sin importe mínimo: en los puntos Cashless de Devoluciones durante del festival. Devolución en efectivo, independientemente de cómo hayas realizado la carga de tu pulsera. En este caso realizaremos un redondeo de céntimos a la baja. Por ejemplo: si el saldo remanente en la pulsera el momento de la devolución es 1,08€ te devolveremos 1€.
- Fuera del festival: desde las 00:01h del 24 de agosto hasta las 23:59h del 31 de agosto de 2019 será posible pedir la devolución online en http://rototom.easygoband.com para importes a partir de 2€, sin gastos de gestión.
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Remember that...
- Puedes consultar tu saldo en los puntos Cashless y en cualquier punto de venta.
- Debes conservar tu pulsera para hacer tu petición de devolución online.
- El uso de tu pulsera es personal e intransferible. Rototom Sunsplash se reserva el derecho de no admitir pulseras cortadas, arrancadas o visiblemente manipuladas.
- Cualquier queja o reclamación relacionada con la pulsera Cashlesss deberá ser notificada de inmediato en el punto Cashless que encontrarás en la Plaza Bob Marley del festival o a través de http://rototom.easygoband.com
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Cashless points at Rototom Sunsplash
Can I buy things for my friends with my RFID bracelet?
Of course you can, you can top up your bracelet and buy as much and as often as you want.
Can I pay using cash or card in the festival?
No, the only payment method accepted in the festival will be the cashless system, therefore the only way to pay for things in festival is by using your Cashless bracelet, be it for drinks, food, market, merchandising…
Can I share my RFID bracelet?
No, each bracelet is for one client. Bracelets that have been visibly manipulated, cut or similar will no be accepted for payment.
Can the bracelet get wet?
Yes, you show or bathe at the beach without problems
Does the bracelte have a cost?
No the bracelet come with the purchase of your ticket or buying it in the box office.
How can I top-up my bracelet?
In any of the authorized cashless points, you can top-up your bracelet by cash or card.
In the ATMs distributed around the venue, you can top-up by card.
How can see my balance?
You can check your balance whenever you want at any point of sale (bar, restaurante, market, merchandising …). Simply tell the operator that you want to know your balance, bring your wristband to the RFID reader and you will immediately know your balance, or in the ATMs enabled throughout the venue.
How do I get my RFID bracelet?
In the festival ticket office, we exchange your ticket(printed or in your mobile) for your bracelet RFID, that will give you access to the festival. In the venue you will be able to top-up your bracelet by cash or card to pay for your purchases.
I still have questions, what should I do?
Don’t worry come to the Festival and our staff will help solve any queries and assist you during the festival. When you try it you will see that it is very simple and easy to use.
If the bracelet breaks can I get my money?
You will have to got to a Cashless customer assistance point with the broken bracelet and we give you a new one. We can only keep your balance if the bracelet has its chip.